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Data Privacy
Introduction
This privacy policy describes how Genossenschaffen.ch collects, uses and discloses information about you when you access or use our website or services. Please read this Privacy Policy carefully.
Information we collect
We collect information about you when you provide it to us, such as:
- Contact information (name, email address, telephone number, postal address)
- Billing data (payment method, card details)
- Apartment preferences (specific: desired number of rooms)
- Communication with us (inquiries, comments)
We also automatically collect information about your use of the Services through cookies, web beacons, log files and other technologies. This may include IP address, browser type, operating system, referring URLs, device information, pages viewed and search terms entered.
Use of Personal Information
We use your personal information for the following purposes:
- Provide, operate and improve the Website and Services
- Processing payments and transactions
- Sending alerts based on housing preferences
- Responding to comments, questions and inquiries
- Fulfillment of legal obligations
Retention of data
We retain personal information for as long as necessary to provide the Services or as required by law. We may also retain archived copies for a limited period of time for backup, review or reference purposes to the extent permitted by law. If the subscription is canceled, all user data will be deleted immediately after the end of the billing period.
Notifications by email
If you subscribe to notifications about suitable flat adverts, we save your preferences and email address in Chargebee. You can subscribe and unsubscribe to notifications at any time via the link in the emails or directly in your customer account.
Storage and transmission of data
The data is stored on servers in Ireland hosted by Amazon Web Services (AWS). Chargebee stores personal information collected for billing and payment processing. We use AWS to process and store other data necessary to provide the Services.
We may transfer data to Switzerland or other locations as necessary to provide the Services, comply with laws, or protect our rights and users.
Cookies
We use cookies to store user preferences and information. You can adjust the cookie settings in your browser, but refusing cookies may affect your use of the website.
Access by third parties
We use Chargebee to process invoices and payments. Chargebee collects and stores billing information on our behalf to process transactions.
Chargebee
We use Chargebee for subscription billing and payment processing. Chargebee collects certain personal information on our behalf and may access information as necessary to provide its services. Chargebee is based in the USA, but is responsible for data transfers from the EU/Switzerland according to the EU-U.S. GDPR certified. For more details on how they handle data, please see Chargebee's Privacy Policy.
User rights
You can review, correct, update, or delete your personal information at any time from your account settings page. Additionally, as a user based in Switzerland, you can make inquiries about your personal information and your data protection rights.
Security
We use technical and organisational security measures to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Policy updates
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date of this Privacy Policy and notifying you via the Site. If you continue to use the website, you agree to the revised Privacy Policy.