Privacy Policy

introduction
This privacy policy describes how Genossenschaffen.ch collects, uses, and discloses information about you when you access or use our website or services. Please read this privacy policy carefully.

Information we collect
We collect information about you when you provide it to us, such as:
contact information (name, email address, telephone number, mailing address)
Billing data (payment method, card details)
Apartment preferences (specific: desired number of rooms)
Communication with us (inquiries, comments)

We also automatically collect information about your use of the Services through cookies, web beacons, log files, and other technologies. This may include IP address, browser type, operating system, referral URLs, device information, pages viewed, and search terms entered.

Using personal information
We use your personal information for the following purposes:
Provide, operate, and improve the Site and Services
Processing payments and transactions
Sending notifications based on home preferences
Responding to comments, questions, and inquiries
Compliance with legal obligations
Retention of data

We retain personal information for as long as is necessary to provide the services or as required by law. We may also retain archived copies for a limited period of time for backup, audit, or reference purposes, to the extent permitted by law. If the subscription is canceled, all user data will be deleted 14 days after the end of the billing period.

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Email notifications

If you subscribe to notifications about suitable apartment listings, we save your preferences and email address in Chargebee. You can subscribe and unsubscribe from notifications at any time using the link in the emails or directly in your customer account.

Data storage and transfer
The data is stored on servers in Ireland, which are hosted by Amazon Web Services (AWS). Chargebee stores personal information collected for billing and payment processing. We use AWS to process and store other data necessary to provide the services.

We may transfer data to Switzerland or other locations if necessary to provide the Services, comply with laws, or protect our rights and users.

cookies
We use cookies to store user preferences and information. You can adjust cookie settings in your browser, but rejecting cookies may affect your use of the site.

Access by third parties
We use Chargebee to process invoices and payments. Chargebee collects and stores billing information on our behalf to process transactions.

We use other third-party services, such as analytics services, which can access usage data when needed to deliver their services to us. They are prohibited from using data for other purposes.

Chargebee
We use Chargebee for subscription billing and payment processing. Chargebee collects certain personal data on our behalf and can access data as needed to provide its services. Chargebee is based in the USA, but is certified under the EU-U.S. Privacy Shield for data transfers from the EU/Switzerland. For more details on how we handle data, please see Chargebee's Privacy Policy.

user rights
You can review, correct, update, or delete your personal information at any time on your account settings page. In addition, as a user based in Switzerland, you can make inquiries about your personal data and your data protection rights.

surety
We use technical and organizational security measures to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Policy updates
We may update this privacy policy from time to time. We will notify you of significant changes by updating the date of this Privacy Policy and notifying you of them via the website. If you continue to use the site, you agree to the revised privacy policy.

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